FAQ

Frequently Asked Questions

Everything you need to know about our professional cleaning services

Yes, our team brings the cleaning supplies and equipment needed for most jobs. We arrive with professional products, cloths, brushes, vacuums, mops, and other tools required to complete the service efficiently and to a high standard.

We provide a range of cleaning services in Amsterdam, including end of tenancy cleaning, move out cleaning, deep cleaning, spring cleaning, and after renovation cleaning. The exact checklist depends on the service booked, the condition of the property, and whether any extras such as carpet cleaning, upholstery cleaning, fridge cleaning, or oven cleaning are included in the scope.

We do not base these services on a simple hourly rate. Pricing depends on the size of the property, its condition, the amount of build-up or contamination, access, and any additional services required. This helps us provide a more accurate and fair quote for each cleaning job.

The duration depends on the size and condition of the property and the type of service booked. A standard cleaning session may take 2 to 4 hours, while deep cleaning, end of tenancy cleaning, or after renovation cleaning may take longer. We can provide a more accurate estimate once we know the property details.

They are closely related, but not always identical. End of tenancy cleaning is usually more closely linked to rental agreements, landlord expectations, and final inspection standards, while move out cleaning may also apply to homeowners, sellers, or anyone leaving a property before handover.

A detailed end of tenancy clean can help leave the property in better condition for landlord or letting agent review. While deposit return can never be guaranteed, professional cleaning can reduce the risk of cleaning-related deductions and improve the overall presentation of the property before handover.

Yes, we work with tenants, landlords, property managers, and letting agents. We understand that different clients may have different expectations, especially when the cleaning is linked to handover or final inspection.

Yes, our team brings the cleaning products and equipment needed for most end of tenancy, move out, and deep cleaning jobs. We work with professional supplies and can also discuss eco-friendly product requests in advance where suitable.

Yes, oven cleaning is one of the most commonly requested tasks, especially for end of tenancy and move out cleaning. Fridge and freezer cleaning can also be included, but these appliances should usually be emptied and defrosted before the service if they are part of the agreed checklist.

Yes, carpet cleaning and upholstery cleaning may be added depending on the property and your needs. If you want these services included, mention them when requesting your quote so we can confirm the scope and price clearly.

After renovation cleaning is designed to remove dust, residue, marks, and construction-related dirt after building or renovation work. This can include detailed dust removal, floor cleaning, deep cleaning of doors, frames, windows, switches, sockets, kitchens, bathrooms, tiles, and fixtures. Extras such as inside appliances, carpets, upholstery, exterior windows, balcony cleaning, or mould and limescale treatment can be discussed separately depending on the property.

Deep cleaning is a detailed service that focuses on built-up dirt, neglected areas, and hard-to-reach surfaces. It can include kitchens, bathrooms, floors, skirting boards, switches, doors, frames, furniture surfaces, and other areas that need more attention than regular cleaning. Additional services such as carpet cleaning, upholstery cleaning, balcony cleaning, or exterior window cleaning may also be added if required.

To help the service run efficiently, we recommend removing personal belongings, emptying and defrosting the fridge/freezer if included, making sure we have access to the property, and keeping water and electricity connected. It also helps to let us know in advance if there are any areas that need extra attention.

Before a deep clean, it helps to declutter surfaces and floors, secure valuables or delicate items, and let us know about any areas that need special attention. If possible, make sure water and electricity are available so our team can complete the work properly.

No, you do not need to be home as long as our team can access the property. Some clients prefer to be there, while others provide keys, access codes, or arrange entry in advance.

Cleaning services can be cancelled up to 72 hours before the scheduled appointment without penalty. Cancellations made within 72 hours may incur a fee of €50. Same-day cancellations may result in a fee of up to 50% of the agreed cleaning price. If you need to reschedule, contact us as early as possible and we will do our best to offer another suitable date.

Payment can usually be made by cash, Tikkie, or invoice. Invoices are available on request and are normally payable on the same day as the cleaning service unless otherwise agreed. For business clients, payment terms can be discussed in advance.

Please contact us as soon as possible after the service and explain which area is causing concern. If the issue falls within the agreed scope, we will review it promptly and discuss the next step.

Still Need Help Choosing the Right Cleaning Service?

Whether you need end of tenancy cleaning, move out cleaning, deep cleaning, or after renovation cleaning, our team can help you choose the right service for your property. Contact Clean4u for a free quote and practical advice based on your needs.

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